Support & Troubleshooting

No, custom modifications, new features, or installation requests are not included. These are available as separate paid services.

No, support will not be provided for websites promoting illegal or unethical content (e.g. gambling, pornography, hate speech).

Simply email us at support@ercan.dev for any technical support requests. If you have an active Commercial License or paid Support Service, your request will be handled with priority. We usually respond within 24-48 hours during business days.

Commercial License purchases include 6 months of support, limited to bug fixes and general usage questions.

Are custom modifications included in the support?

Do you support websites with gambling or adult content?

How can I get technical support?

What kind of support is included with a Commercial License?