Terms & Conditions

Last updated: 01 September 2025

By purchasing or using our products and services, you agree to the following Terms & Conditions. Please read them carefully before completing any transaction.

1. General

  • ercan.dev is operated by an independent developer (“the developer”, “we”, “our”) and provides open-source extensions, commercial licenses, and related services for the OpenCart platform.
  • By using our website or purchasing our products, you acknowledge and accept these Terms.

2. Products & Licensing

  • Our extensions are released under a dual-license model:
    • GPL License: Free to use under the terms of the GNU General Public License (GPL).
    • Commercial License: Paid license available for those who do not wish to use GPL, or who require commercial usage rights.

3. Payments

  • All payments are accepted only via Bitcoin (BTC).
  • Prices are listed in BTC equivalent (or converted at the time of purchase).
  • Invoices are not automatically provided, but a simple payment receipt can be issued upon request (without tax details).
  • Purchases are considered final upon confirmation of Bitcoin transaction.

4. Refund Policy

  • All products and services are non-refundable, due to their digital nature.
  • Once delivered, you cannot request a refund, exchange, or chargeback.

5. Support Policy

  • Commercial License purchases include 6 months of support, limited to:
    • Bug fixes
    • General usage questions
  • Custom modifications, new features or installation requests are not included in this support. Such services are available separately through paid support.
  • Plugins are guaranteed to be compatible with the latest four (4) OpenCart versions and the latest version of the previous major release (total of 5 versions).
  • For older OpenCart versions, support will be available only through the Support Service product.
  • Support will not be provided for websites promoting illegal or unethical content (e.g. gambling, pornography, hate speech).

6. Services

  • Additional services (installation, custom development, support) are available as paid add-ons.
  • Pricing and scope of services are listed separately on our website.

7. Disclaimer of Warranty

  • Products are provided “as is” without any warranty of any kind.
  • Compatibility outside the specified OpenCart versions is not guaranteed and may require purchasing a separate support package.
  • We do not guarantee compatibility with third-party themes, plugins, or modifications unless explicitly stated.
  • We are not liable for any damages, data loss, or business interruption caused by the use of our products.

8. Limitation of Liability

  • Our liability is strictly limited to the amount paid for the product or service.
  • We are not responsible for indirect, incidental, or consequential damages.

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of England & Wales.

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.
  • Updates will be published on this page with a revised date.

11. Contact

For questions or concerns about these terms, email us at: info@ercan.dev